This Privacy Policy explains how Lion Luck Draw collects, uses, stores, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data securely and transparently.
When you register or use our services, we may collect information such as your name, email address, phone number, date of birth, and postal address. This information is necessary to provide our services and comply with Australian gaming regulations.
We automatically collect information about your website interactions, including pages visited, session duration, browser and device information, and IP address. This data helps us improve our services and user experience.
With your consent, we may collect your location information to help you find nearby lottery retailers and provide location-based services. You can control this through your device settings.
When you contact us via email, phone, or contact forms, we collect and store the information you provide to respond to your inquiries and improve our customer service.
Service Delivery: Your information allows us to operate our lottery platform, manage your account, process your requests, and provide the features you use.
Communication: We use your contact information to send important updates, respond to your inquiries, and provide customer support. With your consent, we may also send promotional communications.
Platform Improvement: We analyze usage data and feedback to enhance our website, develop new features, and optimize your overall experience.
Legal Compliance: Your information may be used to fulfill legal requirements, industry standards, and responsible gaming regulations in Australia.
Security & Protection: We process information to protect our platform, prevent fraudulent activities, and maintain the security of our services and users.
Security Measures: We implement comprehensive technical and organizational measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Service Partners: We may share your information with trusted service providers who assist us in operating our website and delivering our services. These partners are contractually bound to protect your data and use it only as we direct.
Legal Requirements: We may disclose your information when required by law, to comply with legal processes, protect our rights or property, or ensure the safety of our users and the public.
Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, but it will remain protected under this policy.
No Data Sales: We never sell, rent, or trade your personal information to third parties for marketing purposes.
Access & Correction: Under Australian privacy law, you can view and update your personal information. Most details can be managed directly through your account settings, and you may request corrections when necessary.
Data Portability: You may request a copy of your personal data in a portable format, making it easier to transfer your information to another service provider if desired.
Deletion Requests: You can request deletion of your personal data, except where we are legally required to retain it for compliance or fraud prevention purposes.
Marketing Control: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by updating your account preferences.
Cookie Management: You can control cookies and tracking preferences through your browser settings. For more details, please see our Cookie Policy.
Contact Our Team: For privacy questions or requests, please contact our Privacy Officer at [email protected] or through our contact page.
Australian Privacy Framework: Our policy complies with the Australian Privacy Principles under the Privacy Act 1988. If you have concerns, you may also contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.
Last Updated: January 2025
At Lion Lottery, we’re committed to responsible play by respecting local regulations and upholding the highest industry standards. We focus on creating a safe and enjoyable experience for all players—through retailer training, accessible support, and clear messaging. Everything we do is shaped by our core Responsible Gaming values.
